Charging Networks
Optimize Your EV Charging Network
SmartCharge provides charging point operators with a comprehensive platform to manage, monitor, and maximize the performance of your EV charging infrastructure.
Book a DemoThe SmartCharge Difference
As the electric vehicle market continues to grow at an unprecedented rate, charging network operators face increasing pressure to deliver reliable, efficient, and user-friendly charging experiences. SmartCharge's platform is purpose-built to address the unique challenges of managing complex charging networks.
Our solution integrates seamlessly with your existing charging infrastructure, regardless of hardware manufacturer, providing a unified management platform that delivers real-time insights, automates critical processes, and enhances the end-user experience.
Key Benefits
SmartCharge empowers charging network operators with tools designed to maximize uptime, optimize operations, and increase revenue.
Maximized Uptime
Real-time monitoring, proactive alerts, and remote diagnostics help identify and resolve issues before they impact your customers, ensuring industry-leading charging availability.
Actionable Insights
Comprehensive analytics and reporting provide deep visibility into station performance, usage patterns, and revenue streams, enabling data-driven decision making.
Revenue Optimization
Dynamic pricing capabilities, flexible payment options, and targeted promotions help maximize revenue and improve return on investment for your charging infrastructure.
Simplified Operations
Streamlined management interfaces, automated maintenance workflows, and centralized control reduce operational complexity and lower management costs.
Enhanced User Experience
White-label mobile apps, real-time availability information, and seamless payment processing create frictionless experiences that keep drivers coming back.
Interoperability
Open standards support and extensive integration capabilities enable roaming agreements and partnerships that expand your network's reach and accessibility.
Comprehensive Feature Set
Our platform offers an extensive range of features designed specifically for the needs of charging network operators, from small local networks to large nationwide deployments.
Advanced Monitoring & Diagnostics
Real-time monitoring of all charging stations with detailed diagnostics, error code interpretation, and health metrics to ensure optimal performance.
Smart Load Management
Dynamic power allocation across charging stations to optimize energy usage, prevent circuit overloads, and maximize the number of vehicles charging simultaneously.
Flexible Pricing & Payment
Configure time-based, energy-based, or hybrid pricing models with support for memberships, discounts, and promotional rates. Process payments through multiple channels including credit cards, mobile wallets, and RFID cards.
User & Access Management
Define roles and permissions for network administrators, site managers, and maintenance staff. Implement access controls for public, private, and restricted charging stations.
Comprehensive Reporting
Generate detailed reports on usage, revenue, energy consumption, carbon offset, and maintenance activities. Export data in multiple formats or access via API.
Implementation Process
Our structured implementation approach ensures a smooth transition to the SmartCharge platform, minimizing disruption to your operations and delivering rapid results.
Assessment & Planning
Our implementation team conducts a thorough assessment of your existing charging infrastructure, operational processes, and business objectives to create a tailored implementation plan.
Hardware Integration
We integrate your charging stations with our platform, either through direct OCPP connection or via hardware adapters for older or proprietary systems, ensuring comprehensive visibility across your entire network.
System Configuration
Our experts configure the platform to match your specific requirements, including pricing models, user roles, reporting parameters, and integration with existing business systems.
Training & Onboarding
Comprehensive training sessions for administrators, operators, and maintenance staff ensure your team can fully leverage all platform capabilities.
Launch & Optimization
Following go-live, our customer success team works closely with you to monitor performance, fine-tune configurations, and identify opportunities for further optimization.
Trusted by Leading Charging Networks
Frequently Asked Questions
Can SmartCharge integrate with our existing charging hardware?
Yes. SmartCharge is designed to work with all major EV charging hardware that supports OCPP (Open Charge Point Protocol) versions 1.6 and above. For older or proprietary hardware, we offer adapter solutions that enable integration with our platform.
How long does implementation typically take?
Implementation timelines vary based on the size and complexity of your charging network. For smaller networks (under 50 stations), implementation typically takes 2-4 weeks. For larger networks, it may take 4-8 weeks. Our implementation team works closely with you to establish a realistic timeline and minimize disruption to your operations.
Can we customize the user interface for our brand?
Absolutely. SmartCharge offers comprehensive white-labeling options for both the operator dashboard and customer-facing applications. You can customize colors, logos, and terminology to align with your brand identity, creating a seamless experience for your customers.
How does SmartCharge help with maintenance and troubleshooting?
Our platform provides real-time monitoring, automated alerts, and detailed diagnostics to help identify and resolve issues quickly. Remote troubleshooting capabilities allow many problems to be fixed without dispatching technicians. For issues requiring on-site attention, the platform provides detailed error information and maintenance history to expedite resolution.
What kind of reporting and analytics are available?
SmartCharge offers comprehensive reporting on all aspects of your charging network, including usage patterns, revenue, energy consumption, station health, maintenance history, and user behavior. Reports can be customized, scheduled, and exported in various formats. Our analytics dashboard provides real-time insights and trend analysis to inform business decisions.
Can SmartCharge support roaming agreements with other networks?
Yes. SmartCharge supports both direct roaming agreements and connections to major roaming hubs, enabling your customers to access other networks and allowing drivers from other networks to use your charging stations. The platform handles all aspects of roaming, including authentication, pricing, and settlement.
Ready to Transform Your Charging Network?
Join the leading charging networks that trust SmartCharge to optimize their operations, increase uptime, and deliver exceptional experiences to EV drivers.
Book a Demo